Supplier Fraud

How Suppliers Quietly Raise Prices — and How to Catch It

Nobody sends an email saying "we increased your prices." They change them on line 14 of a 60-line invoice and hope you don't notice. Most owners don't — until it has cost them thousands.

The Three Patterns

Pattern 1: The Line-Item Nudge. A tomato crate rises from $18 to $19.50. On one invoice, it's invisible. Over fifty-two weeks it's $78 — and the same nudge on fifteen other items quietly becomes $1,200+ a year. The supplier bets on one fact: nobody reads every line.

Pattern 2: The Unit Shuffle. The price per box stays the same — but the box shrinks. 10kg bags become 8kg bags with the same price tag. The invoice looks identical; you're now paying 25% more per kilogram and nothing on the paper warns you.

Pattern 3: The "Market Conditions" Wave. Everyone raises prices at once — seasonal spikes, import problems, a bad harvest. Real increases hide fake ones. A dishonest 20% appears inside an honest 15% and nobody notices, because "everything is expensive this month."

The defence is not suspicion — it is memory. If you can remember what every item cost last month, the invoice can't lie to you. That is exactly what most kitchens cannot do.

The Defence: A Price Memory

Every restaurant needs three things:

  1. A price book. The agreed price of every item you buy regularly, written down and agreed with the supplier — not the invoice's version, the agreed version.
  2. Line-by-line checking. Every delivery invoice compared against the price book before payment. Fifteen minutes that saves thousands.
  3. A paper trail. When a supplier denies raising prices, the flagged invoices are your evidence. Polite, factual, effective.

The problem has never been the idea — every competent owner knows they should check invoices. The problem is doing it weekly, on every item, for months, while running a kitchen. That is a job no human sustains. It is exactly the job AI does without fatigue.

How RestoIQ Handles It

RestoIQ stores your agreed supplier prices, then reads every incoming invoice against them automatically. A tomato crate moving from $18 to $19.50 is flagged the day it arrives — before payment, with the history attached. Unit shuffles surface as "price per kilogram up 25%." And during market-wide waves, you see which increases are real and which are hiding inside them.

The first time an owner sees a year of flagged increases totaled on one screen, the reaction is always the same: silence, then a phone call to the supplier. The tool pays for itself in the first month — for most owners, in the first week.

Test it on your own invoices. Upload a few recent invoices to the free trial and see what RestoIQ finds. Start free — 14 days, no credit card.

Stop Reading. Start Fixing.

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